Privacy Policy

Last Updated: 18 November 2025

Location Charter ("us", "we", or "our") operates the Location Charter application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

a. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). When you register for Location Charter using your Google account, we collect the following information:

  • Name: To personalize your experience within the application.
  • Email Address: To communicate with you regarding your account and for service-related notifications.
  • Profile Picture: To display alongside your name in the application interface.
b. Google Business Profile Data

If you are an organization administrator, you can authorize Location Charter to access your Google Business Profile data on your behalf. This authorization uses the business.manage scope.

  • Access: We access your Google Business Profile locations and their associated data to provide the core functionality of our Service, which includes location management and performance reporting.
  • Refresh Tokens: To maintain persistent access without requiring you to re-authenticate frequently, we securely store the refresh token returned by Google's OAuth 2.0 system. This allows our application to continue managing and retrieving data for your authorized locations on behalf of your organization.

2. How We Use Your Data

Location Charter uses the collected data for the following purposes:

  • To provide and maintain our Service.
  • To manage your account, organization, and user access.
  • To enable the core features of the application, such as managing Google Business Profile locations and generating reports.
  • To communicate with you about service updates, support, and administrative messages.
  • To monitor the usage of our Service and improve its functionality.

Location Charter's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. Data Storage and Security

The security of your data is important to us. We take commercially reasonable steps to protect your information from unauthorized access, use, or disclosure. Refresh tokens and other sensitive data are stored securely using encryption. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your Personal Data to third parties. We may share your information only in the following limited circumstances:

  • With your consent: We will share your information with third parties when we have your explicit consent to do so.
  • For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. User Rights and Data Deletion

You have the right to access, update, or delete your information. You can manage your personal information within your account settings. If you wish to revoke the application's access to your Google Business Profile data, you can do so from your Google account's security settings. If you delete your account with Location Charter, we will delete your Personal Data and associated refresh tokens from our systems.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@locationcharter.com